Downtown Pittsburgh

two milkshakes with strawberries on top
MilkShake Factory
Downtown Pittsburgh
Tower at PNC Plaza
314 Fifth Avenue
Pittsburgh, PA 15222
Monday 12:00 – 10:00 PM
Tuesday 12:00 – 10:00 PM
Wednesday 12:00 – 10:00 PM
Thursday 12:00 – 10:00 PM
Friday 12:00 – 10:30 PM
Saturday 12:00 – 10:30 PM
Sunday 12:00 – 10:00 PM

Local Promotions

promotional item for Mint Brownie Bar Milkshake

Introducing – Mint Brownie Bar. Refreshing mint, rich cocoa, oven baked fudge brownies, crispy marshmallows, and a drizzle of marshmallow sauce topped with our signature milk chocolate

promotional item for Caramel Toffee Cappuccino Milkshake

Introducing – Caramel Toffee Cappuccino. Smooth espresso, buttery caramel, and crunchy toffee bits paired with our housemade vanilla ice cream.

Our Menus

About MilkShake Factory Downtown

MilkShake Factory Downtown is located on the first floor of PNC Plaza with the main store entrance located off Fifth Avenue within walking distance of PPG Paints Arena and Market Square.

At MilkShake Factory our motto is treat yourself to the simple joys in life, we want each visit to start and end with a smile. Our team in Downtown Pittsburgh is serving up handspun milkshakes made with homemade ice cream alongside our legacy gourmet chocolate. Enjoy our signature Chocolatier milkshake, dairy free options, chocolate covered fresh strawberries, chocolate bark varieties and more!

front counter of downtown milkshake factory store

Downtown In The Community

MilkShake Factory in Pittsburgh has a long standing relationship with the Pittsburgh Penguins Professional Hockey team and supports numerous local charities. Our work with our community partners to give back to the city of Pittsburgh is a cornerstone of our core values. We love to be a part of our local community.

  • man handing bag to customer
  • family at a table drinking milkshakes
  • man handing bag to customer
  • family at a table drinking milkshakes


Start a sweet new opportunity with MilkShake Factory

employee laughing and holding milkshake